Terms and Conditions

Acceptance of Terms

By accessing and using Vampire Bingo Casino, players acknowledge and agree to be bound by these terms and conditions in their entirety. These terms govern the relationship between the platform and its users, establishing rights, responsibilities, and expectations for all parties. Players who disagree with any portion of these terms should discontinue use of the platform immediately. Continued access following any modifications to these terms constitutes acceptance of those changes.

Eligibility and Account Registration

The platform restricts access to individuals aged 18 years or older, with additional age verification required in jurisdictions mandating higher minimum gambling ages. Players must provide accurate, complete information during registration, including legal name, current address, valid email, and date of birth. Submitting false information constitutes grounds for immediate account suspension and forfeiture of funds. Each player may maintain only one active account; duplicate accounts face closure with balances confiscated.

Residents of restricted territories cannot create accounts or access real-money gaming. The casino maintains a list of prohibited jurisdictions based on licensing restrictions and regulatory requirements. Players bear responsibility for ensuring their location permits online gambling participation. Using virtual private networks or other methods to circumvent geographic restrictions violates these terms and results in account termination.

Deposits and Withdrawals

Minimum deposit amounts vary by payment method, typically starting at €10 for most options. Players must use payment methods registered in their own name, matching the account holder information provided during registration. Third-party deposits are strictly prohibited and trigger security reviews that may delay or prevent withdrawals. The casino reserves rights to request additional verification before processing withdrawals, including identity documents, proof of address, and payment method confirmation.

Withdrawal processing times depend on selected methods and account verification status. E-wallets typically process within 24 hours, while card and bank transfers require longer periods. Minimum withdrawal thresholds apply, preventing requests below specified amounts. Players must satisfy all bonus wagering requirements before withdrawing associated funds. Withdrawal requests exceeding certain amounts may require additional security checks and processing time.

Bonus Terms and Wagering Requirements

All promotional offers carry specific terms governing their use, contribution rates, and withdrawal eligibility. Wagering requirements specify how many times bonus amounts must be played through before conversion to withdrawable funds. Different game categories contribute at varying rates: slots and bingo typically contribute 100%, while table games may contribute significantly less or not at all. Maximum bet limits apply during bonus wagering periods, with violations resulting in bonus forfeiture and voiding of related winnings.

Bonus expiration periods require players to satisfy wagering requirements within specified timeframes, usually between 7 and 30 days depending on the promotion. Unclaimed bonuses expire automatically after designated periods. Players cannot combine multiple bonuses unless explicitly stated in promotional terms. Withdrawal attempts before completing wagering requirements result in automatic bonus cancellation and removal of bonus-derived winnings. The casino reserves rights to modify or cancel promotional offers at any time.

Responsible Gaming and Player Protection

The platform provides tools enabling players to control their gambling activities, including deposit limits, loss limits, session time alerts, cooling-off periods, and self-exclusion options. Players can activate these measures through their account settings at any time. Once implemented, restrictions cannot be removed immediately; cooling-off periods prevent impulsive reversals of protective measures. Self-exclusion periods range from months to permanent closure, during which players cannot access their accounts.

The casino maintains relationships with recognised problem gambling support organisations, providing direct links to resources for players experiencing difficulties. Players acknowledging gambling problems receive assistance implementing appropriate account restrictions and accessing external support services. Responsible gaming extends to marketing practices, with the platform avoiding aggressive promotional tactics and respecting player preferences regarding communications.

Prohibited Activities and Account Suspension

Activities prohibited on the platform include fraud, collusion, bonus abuse, chargebacks without legitimate reason, money laundering, and any form of cheating. Players engaging in prohibited activities face immediate account suspension, confiscation of balances, and potential reporting to relevant authorities. The casino employs sophisticated monitoring systems detecting suspicious patterns, irregular betting behaviours, and potential fraud attempts.

Accounts remain subject to review and verification at any time. Players must cooperate with verification requests, providing requested documentation within reasonable timeframes. Failure to respond to verification requests within 30 days results in account suspension until compliance occurs. The casino reserves rights to refuse service to any player and close accounts with reasonable notice, returning withdrawable balances after deducting any owed amounts.

Intellectual Property and Content Usage

All content on the platform, including logos, graphics, game interfaces, and written materials, remains protected by intellectual property laws. Players receive limited licenses to access and use the platform for personal entertainment purposes only. Reproduction, distribution, modification, or commercial use of platform content without explicit written permission violates these terms. Game software remains property of respective providers, with players receiving usage rights rather than ownership.

Limitation of Liability

The casino provides services on an “as is” basis without warranties regarding uninterrupted access, error-free operation, or specific outcomes. Players acknowledge gambling involves inherent risks with no guaranteed returns. The platform bears no responsibility for losses incurred through gameplay, technical failures, or circumstances beyond reasonable control. Liability for any damages remains limited to the amount deposited by affected players during the relevant period.

Force majeure events including natural disasters, technical failures, regulatory changes, or other circumstances beyond reasonable control may temporarily interrupt services. The casino bears no liability for disruptions caused by such events and may suspend operations temporarily without compensating players for the interruption. Players receive notification of extended outages when possible, with services resuming as soon as circumstances permit.

Amendments and Governing Law

The casino reserves rights to modify these terms at any time, with changes taking effect upon publication. Players bear responsibility for reviewing terms periodically to remain aware of modifications. Continued platform use following changes constitutes acceptance of revised terms. These terms fall under the jurisdiction of the licensing authority’s regulations, with disputes subject to resolution through designated channels. Players agree to attempt resolution through direct communication before pursuing formal complaints through regulatory bodies.